At Urquhart Opticians, our mission is to make a difference to people’s life by improving their vision. We want to create meaningful relationships with our clients, to remain proudly independent and to show responsibility towards our team and community. We have four practices – Kilmarnock, Prestwick, Troon and Glasgow – and we’re passionate about providing a unique client experience, complimented by the very best in designer eyewear.
We’ve worked with Carol Brown from Cazbro for the past six months, focusing on developing our team ethos and behaviours. Carol is excellent at what she does and makes the sessions enjoyable, while putting across key and important points. Our team has really benefited from Carol’s coaching and we regularly refer to our sessions during team meetings and one-to-one appraisals.